Monday, December 24, 2007

Learn mandarin - Standard Chartered unveils back-office operation

?  ?

BIZCHINA /

Standard Chartered unveils back-office operation

By Zhang Lu (China Daily)
Updated: 2007-07-20 10:39

Standard Chartered Bank yesterday opened an operation center in Tianjin's
Binhai New Area in order to solidify its back-office operations in China
and support its rapid business growth in the country.

This is Standard Chartered's third operation center globally, following
centers in India and Malaysia.

?
A Standard Chartered Bank outlet in Shanghai.[newsphoto]

With an initial investment of $2 million, the center currently offers
back-office services including account management, loan processing, and
payable accounts processing.

The bank will add further investment to the center and plans to transfer
all back-office operations in China to the Tianjin hub.

Previously, back-office supports for the bank's China business were
partly done at its China headquarters in Shanghai and partly at its
operation centers in India and Malaysia.

"Standard Chartered Bank has been in China for more than 150 years and we
are enjoying a rapid growth in the country at the moment," said Peter
Sands, the bank's group chief executive.

"To support that rapid growth, we need a consolidated back-end platform
that enables us increase work efficiently, provide high-quality customer
service delivery and meet the future operational needs of the bank," he
said.

Overseas banks including Standard Chartered, Citi, HSBC and Bank of East
Asia have accelerated their business expansion on the mainland after
setting up local entities and were given the green light to offer
renminbi services to Chinese residents in April.

But Standard Chartered appears to be the first overseas bank to set up an
operation center in the country.

"The first priority for the hub is to support growth in China, which is a
key market for us," Sands said.

"As the capability and scale of the hub improves, we expect it to offer
support to business elsewhere across the world, backing up the other two
hubs," he said.

(For more biz stories, please visit Industry Updates)

?? ?? 1?? 2?? ??

?? ?? 1?? 2?? ??

Learn mandarin

No comments: